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9 Copywriting Rules To Create Hypnotic Posts Your Readers Will Love

12923004155_2f451dc61f_z 9 Copywriting Rules To Create Hypnotic Posts Your Readers Will Love

Image via Flickr user Daniel Lee

This is a guest contribution from Hassan Ud-deen.

Your blog posts have a purpose, right?

You want your readers to take a specific action after reading your post. It could be to: like, share, subscribe, comment or just think about something. Either way, you’re aiming to elicit a response.

And It doesn’t matter if you’re writing a sale letter, a blog post, or an email.

If you aim to evoke any kind of response or action… you’re writing copy.

Funnily enough, most of the content marketing style writing you read now, is heavily influenced by copywriting principles that marketers (who violently squeezed the power out of every word to make their copy super effective or go to bed hungry,) used to sell to complete strangers.

So let’s revisit the raw “old school” copywriting roots of blogging/content marketing and discover the powerful principles used to make millions from the written word, and how they apply to writing popular posts today.

1 Put On Your “Blog Detective” Hat

In the marketing world, a hook is the one story, idea or feature that races out the screen and locks the reader’s attention in its jaws.

Copywriters would dig through sales literature, interview previous customers, and brush up on the history of a product. All in search for the one undiscovered piece of information that made a reader’s eyes jump out of their sockets.

Legendary copywriter John Carlton calls this putting on your “sales detective” hat and getting into a “Bogart-like” gumshoe frame of mind.

The same principle can be used to craft irresistible posts that spread like wildfire.

Jon Morrow is a perfect example of this. The only difference being that he wore a “blog detective” hat instead of a sales one.

Before his posts went viral on Copyblogger, he noted the number of comments on almost every post, analyzed the type of comments being made, and studied the social media statistics for years.

Jon’s thorough detective work allowed him to develop a deep understanding of the heart-warming dreams, worrying problems and crippling fears of the Copyblogger audience, resulting in posts that exploded with comments and shares.

If you want to write posts that go viral, put on your blog detective hat and study popular posts, dig through comments, analyze them, and look out for patterns.

You’ll find exactly what your audience wants to know, and be able to deliver hot content that they will love.

2 One Thing Successful Copy and Winning Posts Have in common

Highly converting copy and popular posts have one crucial element in common…

A magnetic, benefit-driven headline.

According to David Ogilvy: “On the average, five times as many people read the headlines as the body copy. When you have written your headline, you have spent 80 cents out of your dollar.”

That means if you’re headline isn’t up to scratch, your product isn’t going to sell, and you’re going to be bleeding money.

If you’re a blogger, your audience won’t be sold on why they should click on your links and your your post aren’t going to be read.

Take a look at the popular post section to the right here on ProBlogger.

My favourites are:

The Ultimate Guide to Making Money with the Amazon Affiliate Program

7 Strategies for Growing Community on Your Blog

Can You REALLY Make Money Blogging? [7 Things I Know About Making Money from Blogging]

Notice Something here?

They all promise an irresistible benefit to the reader.

We could spend hours discussing the anatomy of popular headlines, but there are two must- haves for injecting a hefty amount of stopping power into any headline.

  • Promising a mouth-watering benefit to the reader
  • Arousing the readers burning curiosity

If your headline does the two things above, that’s a good sign.

Looking for more ways to power up your headlines? Jon Morrow’s 52 Headline Hacks report is an indispensable guide

3 Strong Copy and Seductive Blog Posts Adhere To The Same Formula

Ever heard of the AIDA formula? It’s a known formula for writing sales pages, but it can also be used to quickly create high-power blog posts.

A- Attention. This is your headline and your opening sentence, where you’re looking to snag your prospects attention and quickly show that what you’re selling is beneficial to them.

If you’re a blogger, the only difference is that your readers aren’t paying you with cash. They’re paying you with their time and attention, and you’re selling them on how reading your content will benefit them.

I-Interest. This is where you’ll pique the interest of your prospects. Nudging them further down your copy by weaving a relatable story or describing a painful problem that your product solves.

In your posts, this is where you’d seduce readers further down the page by sharing a story or arousing their curiosity and emotions.

D-Desire. Here’s where blogging and copywriting have a slight split.

In a sales page, this would be where you describe the benefits of your product and get your reader warm and runny over what you’re selling.

In your posts, this is where you deliver your content.

A-Action. After being swept off their feet by all the amazing benefits of your product, this is where you invite your prospect to take some kind of action. Usually to make an order, cut out a coupon or fill in a form.

As a blogger, after your readers are charged up and inspired by the content you’ve delivered. This is where you invite them to take action by commenting, subscribing or clicking on a link.

Blog posts and sales pages both have the same goal: To get the reader to take action, and that’s what the AIDA formula is designed to do.

So the next time you find yourself gazing at the ceiling with a blank page on your screen. Give the AIDA formula a try.

4 Long Post vs. Short Posts?

What’s more effective, long posts or short posts, long copy or short copy?

Joseph Sugarman answers the question perfectly: “Copy is never too long if the readers takes the action that you request. Therefore, it can’t be dull, it must be compelling, it must relate to the readers and, finally, it’s got to be about something the reader is interested in.”

This means that as long as you’re providing value to your readers, keeping them engaged, and relating to them… the length of your post is almost irrelevant.

5 Adopt the Gun to The Head Writing Philosophy

When John Carlton started his copywriting career, he had no source of income, savings for only one more month’s rent, and last a tank of gas in his battered car. (Not a nice place to be right?)

But instead of feeling panicked by his situation, he describes feeling eerily calm.

Why?

Because he had to create successful ads, or starve.

To do this, he treated each ad as if it was a life or death matter. Like their was a cold nozzle of a loaded gun pressed into to his head while he wrote.

So, how does one write when they have no choice but to create something that moves people to act?

  • You don’t take risks.

You rely on proven methods that you know will work. In the world of copywriting this means using proven structures, headlines and devices. Relate this to blogging, and it means using proven headlines, blog post types and topics to create hard hitting posts.

  • You be as clear as possible.

If your reader loses interest, you lose the sale. Similarly, if your post is boring; you’ve just lost a reader. Use simple language and aim to be as clear as possible.

  • You always provide a juicy benefit to the reader

In a sales letter, you communicate the benefit your readers will gain from your product. In a blog post you communicate how your content will enrich their lives.

What can they expect to gain from your continuing to read your content? Be sure to let your reader know or risk losing him.

Give yourself no option but to write stellar content, and you will.

6 The Most Powerful Word in Your Writing Arsenal

Is the word “You.”

Your readers doesn’t care about what you want. What your interests are, or what you like. However they care, very deeply, about what they want, like and find interesting.

Constantly relate everything back to your readers by use the word “you” generously in your writing. It’s about your reader, not about you.

7 Shock Your Readers Into Paying Attention

Another lesser-known copywriting trick used to craft hypnotic sales letters is to anticipate and answer objections before your reader can voice them.

Read any good sales letter, and you’ll notice every time the reader can ask a question, it’s answered immediately. This helps the copy flow and extinguishes any stress the reader may have.

You can do something equally powerful when writing your blog posts too.

In their book “Made to stick”, Chip and Dan Heath discovered that we all have a little guessing machine running inside our heads. It’s constantly trying to guess what’s going to happen next.

And as long as everything goes according to plan, people stay a little bored and disinterested.

A powerful way to snap people out their guessing trance, is to break their guessing machine by knowing what they expect you to say, and deliberately going against it.

So instead of anticipating objections for a product, anticipate what your readers expect to hear and say the opposite (or something they’re not used to hearing).

Take for example this post here by Carol Tice.

Carol predicts what the reader is thinking, and says the complete opposite. She simultaneously educates and shocks the reader. Instantly jolting their guessing machine and forcing them to pay attention.

If you want your posts to snap your readers into attention, attack their guessing machines with something unexpected. It could be unique advice, a controversial view or something that no-one else talks about.

8 Use Stories To Bond With Readers

Humans are not ideally set up to understand logic. They are ideally set up to understand stories- Roger C. Shank.

Stories stir feelings and charge you with emotion. Sometimes making you burst with excitement or flooding your world with sadness. Thanks to their extreme power, they are a popular tool amongst copywriters.

A recent experiment by journalist Rob Walker set out to test the power of stories and how they can add value to almost anything.

Rob hired a group of writers to create emotionally provocative stories about unwanted, cheap thrift store items.

He then placed the items on ebay with the story in the description.

The results?

They sold $128.74 worth of abandoned thrift items for over $3000 dollars. An overall value increase of over 2,700%.

By using stories in your blog posts, you arouse your readers emotions and create sympathy and make yourself more relatable. You’ll also be able to cement ideas and information into readers brains with much more strength and clarity.

9 Electrocute Your Readers With Emotion

There’s a reason why sales letters describe painful problems, amazing dreams, and heart breaking stories to readers before mentioning their products.

Emotion.

Copywriters rub salt into readers wounds and paint pleasing pictures to charge people with emotion. They know the only way to get anyone to act and to pay attention, is to get their hearts to beat a little faster. To raise their body temperature up a notch. To make them salivate with desire. To make them feel.

In a special report by Jonah Berger and Katy L. Milkman called “what makes online content go viral” one of the biggest revelations was that content that evokes powerful emotions is more viral than content that doesn’t.

This makes sense. For people to take act, they have to feel.

So for people to actively share and promote your content, they have to be exploding with so much inspiration, ambition or hope that they can’t help but spread your message.

While there are a ton of ways to inject more raw emotional power into your writing, the best way is to charge yourself up with the emotions you want readers to absorb.

Get flush with anger. Get extremely hyper. Get insanely happy. Then, discharge your energy into your writing.

One Final Thing

All the tips in this post can do wonders when it comes to creating popular posts.

But, if there’s one thing that could render all the above tips combined utterly useless.

It’s value.

If what you’re write doesn’t bring value to your audiences lives in any way, no tip will ever help you create posts that readers bookmark and share.

How do you come up with killer content for your readers? Please tell me in the comments below!

Hassan Ud-deen is a freelance blogger and email copywriter who helps businesses use content to grow. You can find out more about him on his blog www.f-bombmarketing.com or if you need help with your blog posts or copy, shoot him an email or connect with him on Facebook.

Originally at: Blog Tips at ProBlogger

9 Copywriting Rules To Create Hypnotic Posts Your Readers Will Love

Going from a Blog to a Vlog: What the Big Companies Can Teach Us

RED-BULL-VIDEOS Going from a Blog to a Vlog: What the Big Companies Can Teach Us

This is a guest contribution from social media analyst Matthew Yeoman.

The move online from only having a blog for your online marketing is, of course, one which has long since been abandoned. Brands now have Twitter, Facebook, Instagram, and on and on to promote their website and the blogs themselves.

A trend towards video, with YouTube leading the way, has lead to the rise of the vlog as the next big thing in content marketing. Many of the biggest brands in the world are on YouTube. They are killing it with views, subscribers (there’s a familiar term for bloggers), and brand exposure.

I’m going to be using data supplied by SocialBakers to look at two channels: Apple and Red Bull. These two brands have contrasting styles of content presentation. You can see both extremes of how you can vlog successfully, and how this relates to blogging.

The Apple vlog strategy: Quality over quantity

We all know Apple to be one of the highest quality electronics manufacturers in the world. Their products are sleek, sexy, and right to the point. It’s no surprise that their vlogging strategy follows this exact style guide.

Apple’s vlog works on having high quality content at only the most high need moments. You can expect a new video on their page for a product launch, and their bi-annual events are also posted.

To look at the numbers, here are Apple’s top ten most viewed videos as of Oct. 30 2014:

TITLE VIEWS LIKES DISLIKES RATIO [%]
Apple – Holiday – TV Ad – Misunderstood 6723096 46077 3891 92.21
Apple – Introducing iPhone 6 and iPhone 6 Plus 5478799 34912 5081 87.3
Apple – iPhone 6 and iPhone 6 Plus – TV Ad – Duo 5408369 21099 8642 70.94
Apple – iPhone 5s – TV Ad – Powerful 2855270 22496 2295 90.74
Apple – iPad Air – TV Ad – Your Verse 2526843 20616 1779 92.06
Apple – iPhone 6 and iPhone 6 Plus – Seamless 2522625 15249 1823 89.32
Apple – iPhone 5s – Dreams 2042473 20378 1331 93.87
Apple – Mac 30 – Thirty years of innovation 1891868 26777 2114 92.68

Click on any of those 10 videos and you’ll see a high quality video with incredible production values. This is part of Apple’s overall brand strategy of being a bit elitist. Your brand strategy on both your vlog and your blog has to match the overall feeling of your brand as well.

An interesting approach that Apple has taken is that they have disabled comments on all their videos. Take a look at the Likes and Dislikes for each video, the ratio shows a percentage of how ‘Liked’ Apple is on YouTube.

Their Like/Dislike ratio is, at best, 92.68. At lowest, 70.94. They average out in the high 80s. This is highly unusual for a brand as they typically score much higher. Nike Football has nearly a 97% Like/Dislike ratio for their 10 most popular videos.

Apple is a bit of a controversial brand. In order to escape the nightmare of YouTube comments, they have chosen to disable comments. If your brand blog has problems with controversy following you, you may want to disable them on YouTube as well. Apple’s low ratio shows that their YouTube page would likely be filled with negativity, avoiding it may prove to be a wise move on their part.

Everything I have just talked about parallels Apple’s blog exactly. They write about the same stuff they’re vlogging about, and they update just as often. The posts themselves are very well produced, and there’s no comment section. Are you starting to see the similarities in blogging and vlogging now?

Red Bull fosters community and rapid video releases

Red Bull is a company so vastly different from Apple that it is no surprise that they have gone a completely different route with their vlogging. With a target marketer of nearly always active millennials, with short YouTube attention spans, and a product that is best with constant promotion, Red Bull have turned to the power of LOTS for their vlogging. Here’s a typical video:

Short, punchy, full of action. And infrequent actions isn’t their style. Here is what the Red Bull video page looked like at the time of this writing:

Seven new videos in the last 24 hours! You’d think that this extreme audience, with some videos catching virality and getting 1 million+ views, would have an equally unpredictable subscriber growth. You’d be wrong about that:

That growth is so consistent that it’s boring! This approach, however, is far from boring. They have taken the concept from their daily blog, and applied it to a vlog. If you’re seeing growth in your brand’s blog with daily updates, this may well be the approach you take with your vlog to increase your channel subscriber growth.

The other thing that they are doing, which Apple isn’t, is fostering a community by opening up their comment section. Now it is, I’d say around 50% of the time, full of pointless trolling. The rest of the time you’ll see their fans voicing their amazement, asking if it’s fake or not, or bragging about crazy stuff they say they’ve done.

Their channel engagement rate shows this consistent brand interest paying off as people come back again and again to comment:

RED-BULL-ENGAGEMENT Going from a Blog to a Vlog: What the Big Companies Can Teach Us

Just like Apple above, everything that Red Bull does on their blog they also do on their vlog. Both have a clear vision of who they are as a brand, and link their content strategy across vastly different content delivery platforms.

What you can learn from Red Bull and Apple’s vlogging

There are two key takeaways from this:

  • You need to match your company voice to the content style you deliver. A high profile brand needs a high end vlog – just like their blog. A high-energy brand needs high energy content with a frequent delivery schedule – just like their blog.
  • Your community engagement will depend on the type of feedback you typically receive. Brands with controversial images may benefit from having no comments associated with their vlog. Those with a youth market need to help foster a community, and the comments section is where that happens.

How all of this ties back into your blog is that you will likely have already learned a great deal of how you will vlog thanks to your blog. If your comment section is notoriously filthy, clean it up by disabling it. If you have seen a community growing around your brand in the comment section that goes beyond trolling, open up your comments and allow the community to grow. Above all, make sure that the tone and presentation of your blog and vlog match one another for a consistent brand voice.

Matthew is the social media analyst over on the Devumi blog. You can find him there every Wednesday and Friday writing about the latest developments in social media. Stop by the blog, follow the @Devumi Gorilla on Twitter, or check out this article, to learn more about Devumi

Originally at: Blog Tips at ProBlogger
www.problogger Going from a Blog to a Vlog: What the Big Companies Can Teach Us

Going from a Blog to a Vlog: What the Big Companies Can Teach Us

Blogging and Privacy: How to Blog Authentically Without Losing Your Voice

Hello-1 Blogging and Privacy: How to Blog Authentically Without Losing Your Voice

Laura Tremaine’s blog is called Hollywood Housewife because she is just that – married to a movie producer and living in LA. A longtime blogger, she’s learned how to balance honest storytelling with keeping her husband, her family, and their life together somewhat incognito. Always only a Google search away from film fans, Laura has erred on the side of caution when it comes to sharing her tales, but manages never to lose the heart of them. She is a gifted writer with an interesting story to tell, and I have no doubt you’ll take away lots to think about if you’ve ever been concerned about laying out your life on the internet in blog form.

__________

Blog Beginnings

I started blogging as a creative outlet for my writing. I moved to Los Angeles from Oklahoma with the romantic notion that I was going to write novels and screenplays for a living. But I never got that far. I fell into television & movie production as a way to pay the bills, and that workload is really kind of intense. After I got married, I quit working in reality television and decided that I finally wanted to pursue that original dream. Blogging was just beginning to get huge, and the instant gratification of publishing on the internet was so alluring.

At first I just did it for myself and the handful of family and friends that read my first small blog. After a few stops and starts, I finally decided that I wanted to take the whole thing more seriously and grow an audience. I started over with the blog name Hollywood Housewife (because I am one) and have been plugging along with it ever since.

Privacy Needs

My husband Jeff Tremaine is a successful director/producer with a large fan base. The demographics that are attracted to his movies and tv shows aren’t necessarily the same people who want to read about my parenting journey. In the beginning, it was really important to me to keep the two things separate. There are a lot of google searches for his name and work, and I didn’t want people looking for a crude clip of a movie stumbling upon my list of favorite moisturizers. After we had children, I was especially concerned about our family’s privacy and how I could write my story without exploiting our two kids or too much of his personal life.

By now there has been some crossover – people who love him have found my Instagram, for example, which then leads them to the blog and everything else. It’s okay, though. You can see pretty quickly what I’m about, so that naturally weeds out those who aren’t interested in family, faith, & beauty content. And for the most part, almost everyone has been very respectful of the distance I keep between what I’m doing on the internet and what he’s doing on the big screen.

No-Go Zones

For search engine reasons, I don’t use my husband’s name and I have given him and our children little nicknames I use instead. The reasoning behind this makes sense, but sometimes I wish I’d picked something a little less silly. It’s tricky to write the more serious posts while referring to the most important people in my life as The Gorilla, Pigtail, and Pirate. You live and you learn, I guess, but that is one thing that I tell newer bloggers to think long and hard about.

I also don’t include too much about where we live, but I think everyone on the internet – blogger or not – should do that. And there are huge chunks of our life I leave out entirely. We’ve had very significant illnesses on both sides of our family, and even though it was on our hearts day and night, I didn’t write about any of it for years. It just didn’t feel right. I also never write about our personal relationships with people who are well known. I want my blog to be a peek into a true Hollywood household, but it’s not a site for name-dropping.

Balancing Authenticity and Privacy

If it were just me, my blog would be a LOT more tell-all. I have no patience for fake people, and I like to write honestly about things. But juggling these other factors in our life has been a good discipline, actually. I’ve rarely hit publish on a post and wished I could take it back. I’m very deliberate about what and how much I share, but it’s all truth. I think the authenticity comes from me sharing MY heart and MY taste, and less about being juicy. It’s easy for me to be honest about what *I’m* feeling or the products and things that *I* like, and I try to leave anyone else out of the equation. I figure that will get me in the least trouble.

I’m also fairly quick to say if I made a mistake, failed at something, or if I changed my mind on a topic. There is no picture perfect illusion on my blog. This goes a long way in deconstructing whatever myth people might assume about our lifestyle.

Reader Relationships

I have some of the best readers on the planet. I’m always underestimating them and they’re constantly surprising me. Like if I think I’m posting something sorta wackadoo and they’re not going to understand what I mean – they do! They’re almost always along for the ride and I love this about them. Somewhere along the way we’ve sliced through the blogger wall, and I always feel like I’m a real person writing to real people. It’s easy to get confused about that.

I interact with my readers daily on Facebook and Instagram I love twitter, but my readers aren’t over there so much. My favorite way to interact with my readers has been through my monthly Secret Posts These go to subscribers’ emails and the content is more personal than what I put out on the blog. Lately I’ve been asking readers to respond to the Secret Posts, and people are blowing me away with their thoughtful interaction.

And Her Husband?

He loves the blog. It’s the only one he reads – ha! Because his career is such a circus, he has always encouraged me to have my own thing and to pursue it as much as I wanted. He keeps the kids when I go on blogging trips and conferences, and he’s often my sounding board when I’m about to publish a sensitive post.

He is way less concerned about our general privacy than I am. Or maybe he just trusts the way I’ve handled it so far. He has never asked me to delete or change something I’ve posted.

More Privacy = More Struggle

We’ve had a few weird things happen, like people finding me and trying to get a direct line to him. I’ve received more than one script in the mail that someone wishes I’d pass along. (Those go directly in the trash, we can’t directly accept anything like that for legal reasons.) It’s also annoying that sometimes I can’t write about a major thing in our life until after it’s already happened. Last year he made the movie Bad Grandpa and I basically couldn’t write about any part of it for over a year, even though it was a huge part of our daily lives.

That’s not a real struggle, though, is it? While I sometimes have to be creative or find a workaround when writing about our friends and family, the bottom line is that you’ll never regret being too careful about what you put online.

The Takeaway

Even though blogging and social media continue to change rapidly, I feel really lucky to be able to tell my story in real time on the internet. There are people who put way too much of themselves out for the world to see, and there are people who are terrified to put even the littlest bit on display. But for most of us – no matter what level of privacy we either must or choose to maintain – there is a happy medium. Be creative! I know one blogger who writes about some of her current mental health struggles as if it was something that happened a long time ago. That makes her feel safer about sharing. Another blogger I know spills out a lot of harsh detail about a certain situation and she has ended up a thought leader on a topic very few are willing to discuss publicly. A lot of obstacles can be worked around, be it a job or a family situation, or anything else you’ve convinced yourself requires silence. If you want to tell your story, do it. There’s no shortage of people who want to hear it. [Tweet that!]

_______________________

So how about you – what’s the balance you strike between authenticity and privacy? It’s one I’ve definitely juggled.

Stacey is the Managing Editor of ProBlogger.net: a writer, blogger, and full-time word nerd balancing it all with being a stay-at-home mum. She writes about simple living, good food, and travelling the world with kids at Veggie Mama. Chat with her on Twitter @veggie_mama (cat pictures welcome!).

Originally at: Blog Tips at ProBlogger
www.problogger Blogging and Privacy: How to Blog Authentically Without Losing Your Voice

Blogging and Privacy: How to Blog Authentically Without Losing Your Voice

The 6 Step Online Marketing Strategy Every Small Business Should Follow in 2015

Untitled The 6 Step Online Marketing Strategy Every Small Business Should Follow in 2015

This is a guest contribution from Jawad Khan.

2013 was the year when people started taking content marketing seriously. The momentum grew in 2014 and thousands of corporations, small businesses and startups invested heavily in content creation. 2015 will see this trend grow even further. Thousands of new blogs and millions of new blog posts will be created over the next 12 months.

Perhaps the biggest revelation is the way local bricks and mortar businesses have taken up content marketing. From search results to social media, the internet is getting more and more local. Many local businesses have realized that content is the cheapest way to build trust and attract customers from online channels. And the way people are turning towards Google for suggestions about their local outlets, means that more local businesses will start investing in different online marketing activities.

But with increased competition, content creation alone is not be enough to win you customers, especially if you own a local bricks and mortar business. You need to come up with a comprehensive promotional strategy to make your business stand out.

To simplify this for you, I’ve divided this strategy into six key activities. In 2015, you need to stay focused on these six areas to get ahead of your competitors and boost sales.

1. Content Marketing

Content marketing is the foundation of this strategy. Creating high-quality, actionable, and useful content is not an option anymore, it’s a necessity. If you want to be perceived as a company with in-depth knowledge and expertise of your industry, you need to create high quality content that addresses the problems and questions of your target customers.

This includes creating content for your own blog, guest blogging on other established blogs in your niche or a niche that complements your industry. Target the blogs where you can engage your potential customers.

Take your content right where your audience is. Get active on forums and discussions websites like Quora, LinkedIn groups, Twitter and any other platforms where you can talk directly to your customers. Share your content on social networks, create engaging and educational email courses, and write eBooks and Whitepapers on industry issues.

Make sure everything you know about your industry is out there in the form of your content.

2. Reputation Management

You’ve created a great blog with high-quality content. You have also been featured on high-traffic blogs in your niche. You have traffic flowing in to your website from different sources.

But when a customer decides to visit your outlet or buy from you online, what does he do first? He looks for reviews about your company.

Generating positive reviews and maintaining a strong online reputation is crucial, especially for local bricks and mortar businesses.

Research shows that dissatisfied customers are twice as likely to write an online review as compared to satisfied customers. So even if you have lots of happy clients, your reputation can be tarnished by just a few unhappy customers, because they speak out more often.

To counter this, make sure you have lots of happy client reviews on the web. Your reputation is at stake here and, with it, thousands of dollars in potential sales.

I personally recommend automating this reputation management process with Reputation Loop, a smart online reputation management tool.

It maximizes positive reviews from satisfied customers using a series of follow up emails and updates, and minimizes negative reviews by proactively approaching dissatisfied clients for feedback. So before they can write negative reviews about your company on a public forum, they’re given an outlet to express their anger and dissatisfaction.

In short, the online reputation of your business is the gatekeeper for all other forms of marketing. So take it seriously.

3. Influencer Outreach and Networking

Every niche or industry has certain influencers who command respect and enjoy a large following. They’re perceived as the ultimate industry experts and their opinion holds a lot of weight. Your target, as a local business, should be to get in the good books of these influencers. Even a few words of endorsement from influential figures in your industry can skyrocket your reputation, credibility and sales figures.

There are different ways of getting in their radar. For local bricks and mortar businesses, the best thing is to associate with the influencers in real world. But to do that, you’d first need to engage with them in the online world.

You can start by following their Twitter account and joining their blog’s mailing list. Tweet the different posts from their blog (don’t forget to tag them), comment on their posts and respond to their Tweets. Do this for a while so they start recognizing you. You can then invite them to your outlet or offer them something complementary (even if that means sending a gift through a courier service).

You need to invest time and energy in building your network and engaging the influential figures in your industry. These relationships can pay back dividends

4. Email List Building

If you’re not building an email list, you’re not building your business (even for a bricks and mortar business). In this age of competition, where companies are approaching customers through multiple channels, you need to engage your customers regularly even when they’re not buying from you. Keep reminding them about your presence and stay in touch with them through informative emails, exclusive offers and discounts.

Make sure your website and blog are optimized for email conversions. Place email opt-ins on multiple prominent locations of your website. Use pop-ups and free giveaways to seduce your visitors.

I’ve personally found great results with SumoMe List Builder. Even its free version has lots of great options for maximizing email conversions. You can use it as a pop-up, activate delayed appearance and many other useful features to get the attention of your readers and increase opt-ins.

5. Offer Ecommerce and Online Shopping

If you’re currently not offering online shopping options on your website, seriously consider doing so. The global ecommerce growth, thanks to smartphones and tablets, is reaching unprecedented heights. Just recently, the Chinese ecommerce giants Alibaba made more than $9 billion sales in one day. Even local customers are much more likely to buy from your online store as compared to previous years.

Thankfully, adding ecommerce features to your website or setting up an online store is not difficult these days. You can create a fully functional online store and add complete ecommerce features to your website with tools like Selz. It’s an easy to use ecommerce and shopping cart solution that is equally effective for selling digital and physical products and services.

2 The 6 Step Online Marketing Strategy Every Small Business Should Follow in 2015

Selz handles everything from product listing and store creation to payment collection and list building. You can embed a Selz store to your website by copy/pasting a simple html code or using their WordPress plugin.

There are other great ecommerce tools that you can choose as well. Here’s a useful comparison chart to help you.

6. Facebook Advertising

If there’s one paid advertising mode that I’d gladly recommend any day of the year it has to be Facebook advertising. It’s by far the most economical, targeted, and effective paid advertising mode especially for local small businesses. You can choose your target audience based on interests, age groups, location, Liked pages and many others criteria.

It’s most effective for boosting your list building activities. My personal formula is to create a landing page (use LeadPages or create a simple one on your blog), add a free giveaway on the page and use Facebook advertising to route traffic to the email list. It’s almost like switching a traffic button on.

But if you’re using it for the first time, start with a small budget. Test $20-30 ads with different configurations. Once you get the right combination, increase your budget gradually.

If trends from the previous years are anything to go by, 2015 will be a rocking year for small businesses that are prepared to take advantage of the different online marketing, advertising and promotional channels. The significance of content marketing will increase even more. But you’d have to combine smart reputation management techniques with it to ensure that visitors convert into customers. As I said at the start, if you stay focused on these six points, it’ll be hard for your competitors to catch you.

What are your thoughts? Which one will you be trying this year?

Jawad Khan is a content marketing consultant and a freelance blogger for hire. Follow him on his blog Writing My Destiny, Twitter, and Google+.

Originally at: Blog Tips at ProBlogger
www.problogger The 6 Step Online Marketing Strategy Every Small Business Should Follow in 2015

The 6 Step Online Marketing Strategy Every Small Business Should Follow in 2015

Why Every Entrepreneur Must Become a Blogger

Screen-Shot-2015-01-21-at-1.23.50-pm Why Every Entrepreneur Must Become a Blogger

This is a guest contribution from blogger and graphic designer Luke Guy

You’ve heard about this blogging stuff. You’re already making money and time isn’t on your side. Is blogging really worth it? Can afford to do it (time-wise). The answer is: Yes. Here’s why.

As you know eBay, Amazon, and all these the other sites spend millions to do one thing. And that’s win people’s trust. How much are you spending to build trust with new people? And how exactly are you doing this? I understand they’re not making time anymore, but trust doesn’t come easy either. Knowledge is ever exploding and your competition probably just started their blog yesterday. But is it for you? What if you’re an ecommerce site? Do you still need a blog? I talk more about this in my article: The Epic Guide To Growing Sales With Content Marketing. Google is a business site and they make billions, simply by building trust and letting users feel the Google experience without spending a penny. How have they done this?

They built the following all for free:

Mobile

Business Screen-Shot-2015-01-21-at-1.24.07-pm1 Why Every Entrepreneur Must Become a BloggerMediaScreen-Shot-2015-01-21-at-1.24.13-pm Why Every Entrepreneur Must Become a BloggerGeo

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Specialized Search

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Home & Office

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They spent millions of dollars trying to gain users and one day beloved customers. Don’t tell me freeware and resources can’t build a business. The top websites in the world do it. According to Alexa, the top 5 sites in the world are freeware based.

Screen-Shot-2015-01-21-at-1.34.12-pm Why Every Entrepreneur Must Become a Blogger

I’m not saying go make free software that cost millions. I’m just saying start building and create something useful. And you can doing that by starting with a simple blog post. Instead of having agenda, just be helpful. Why? You’re building relationship. It’s hard to turn a man down that’s always giving.

It’s not that blogging is some kind of magic, it’s what it does. Let me give you some of the other benefits here besides trust:

  1. You solve problems (with your product)
  2. It’s effective advertising
  3. Another form of marketing
  4. Great way to capture emails
  5. Growing connections
  6. Receive feedback from customers
  7. Gain Influence
  8. Attracts people
  9. Express your thoughts
  10. Gives you a talking piece

So much is happening from your blog article. You really don’t have time not to write. How much and how long is up to you. But no where in history has man had more opportunity to build an audience and make a living doing it.

What To Write About

I’ve seen many business owners talk about the world and everything in it when blogging. Wrong move. Why? You attract traffic who don’t care anything about your products. You want to attract buyers here. Traffic isn’t the only thing you want, but traffic that buys and trusts you.

The number one thing you should be focusing on is your customer’s problems. Let it be your title even. Within that post, talk about the problem and the pain it causes. From there, explain how your product can solve that. When you advertise that, and share that, you will attract people from all over who are now valuable leads. People who are hurting and needing a solution. You are that solution! By addressing their problem, offering a solution, and being entertaining… You will generate sales. It’s really beautiful.

Once you blog and gather traffic, you want to establish that trust even farther and get their email. So you can spam them? No, so you can hook them and pull them close. And then… Offer even better content like webinars or free courses. You want to saturate that list with your amazing content. Once you do that good things began to happen.

How An Email List Is A Customer List In Disguise

The biggest thing you can do is build the email list. By sending that list content that helps, it makes them love you. You’re cultivating relationship, and better yet traffic. That traffic will buy from you more than any other traffic. Why? It has relationship with you. It’s even better than Facebook which is built much like the list. That’s fading though tremendously though. I talk more about that here: How the Email List Beats Facebook Every Time.

As that list grows your traffic will grow, your readers will grow (in number:), and your profits will grow. So having your opt-in forms handy is a must. Make sure to build an email collecting machine are your site. This is great when you have a deal you want to mention.

Imagine a list 3,000 people. 20-30% usually open from a trusted blog. That’s around 900 people who will that deal. Imagine if only 2% bought from you. That’s 18 sales from a single email. Once again though, they’re not waiting to get pitched. They’re waiting to hear from you because you help them so much.

The Biggest Struggle With This Method

Main problem most people face is creating the content, and making sure that content is amazing. Not easy. Someone with passion must be behind it. If money is your drive, content creation isn’t for you. If making someone’s life easier today your drive, then you will make it. It’s not easy writing for free at first, but soon it becomes who you are. You must serve a purpose and be the hero for someone.

Many feel overwhelmed with creating content and they under the load. Just know it’s worth it, that it’s not easy reaching out, but the connections you’re building is worth the struggle. If you’re wanting to gain a customer base in a noisy world, this is how you do it. You don’t want to park the business in ghost town do you? Then you must build your traffic and get more eyes on you. From there you build trust, and then you gain a client. It’s that simple, but you can’t be selfish. You must simply be a power giver.

Luke Guy is both graphic artist and blogger, publisher for LukeGuy.com, and graphic designer for hire. He’s loves to blog and helping people with dreams in starting a business.

Originally at: Blog Tips at ProBlogger
www.problogger Why Every Entrepreneur Must Become a Blogger

Why Every Entrepreneur Must Become a Blogger

500 Top-Tier Publishers Tell You What They Want from Content Marketers

Screen-Shot-2015-01-19-at-4.43.51-pm 500 Top-Tier Publishers Tell You What They Want from Content Marketers

This is a guest contribution from Kelsey Libert from Fractl.

The good news: Content is here to stay as a digital marketing powerhouse, giving marketers more opportunities than ever to tune their SEO goals for every stage of the buying cycle.

The bad news: The boom in content marketing has resulted in a veritable avalanche of email for publishers. In fact, some top-tier publishers receive over 300 pitches a day – more than 3x the email volume of the average worker.

What does this mean? Without placements that will reach the right audiences, the quality of your content is a moot point. Competition is tougher than ever in the inboxes of those who are calling the shots on publishing your work; only the best pitches will receive the attention of the most coveted sites. That’s why BuzzStream and Fractl collaborated to survey more than 500 publishers to find out how to break through the noise and improve your content promotion.

Pitch Perfect Subject Lines

The subject line is your first and most important opportunity to capture a publisher’s attention. Honing this one area of your pitching practice can mean the difference between a top-tier placement on HuffingtonPost.com, Mashable.com, or BusinessInsider.com – or weeks of fruitless pitching with your fingers crossed for some low-authority pickups.

Why is the subject line so crucial? 81% of publishers want email pitches, which means the inbox is your best avenue for earning their interest. 85% open emails based on the subject line alone, which means that knowing what they’re looking for will improve your odds of earning their attention. Our survey results tell us that the following six influencers have the most impact on your open rates.

1. Speak to Their Beat

The single most important takeaway from our survey might just be this: more than 60% of publishers told us that the best subject lines should be tailored to their beat. This means that you need to use that limited space to let them know that you both understand what they cover and have something relevant to share with them.

More than 50% agreed that you should do this by being both specific and descriptive. In a sea of hundreds of emails, publishers want you to get to the point. Tell them exactly what you have and why it matters to them.

2. Keep it Short

Once you’ve nailed down the content of your subject line, the next important step is to keep it under 10 words. Nearly 40% agreed that subject lines should be brief, making brevity the fourth most important quality on our list. 75% prefered subject lines between 0 – 10 words, and this range has an added benefit: keeping your subject line concise helps ensure that it won’t be cut off in inboxes.

3. Offer your Assets

Letting publishers know in the subject line what kinds of assets you’re offering will help them make a quick decision about whether they’re interested. If you’ve done your research on the kinds of assets the publisher typically embeds, this will work to your advantage; if you haven’t, you may lose their attention before they open your email. In our survey we learned some of the assets publishers request most:

  • 85% want raw data. While they won’t publish the raw data, having quick access to your research information will help them verify your findings and explore their own interests more.
  • 65% want data visualizations. This includes infographics, mixed-media pieces, images, video, and interactive maps.
  • 19% want articles. If this is an asset you offer, be sure to take a look at the average length of the articles your target publishes to ensure your piece is in line with their preferred word count.

4. Entice with Exclusives

Publishers love to be the first to report on a hot story. Nearly half reported that they prefered offers for exclusive pickups over syndications, which means a subject line that includes the opportunity for an exclusive will earn extra attention from eager writers and editors.

Even though exclusives are a great incentive for publishers, that doesn’t mean that your content promotion strategy should end once the first placement has been secured. A good syndication strategy can protect you against a lackluster first print, or unpredictable variables like competition from breaking news or unfortunate headline flubs.

5. Establish and Maintain Relationships

65% of publishers feel that establishing a personal relationship before pitching is at least somewhat important. Once you do the legwork of getting to know a publisher’s work, making contact, and landing your first placement, don’t let that relationship flag. 66% said they’d also be more likely to open a future pitch if you reference your past relationship in the subject line.

Sending a publisher a quick comment every so often via email or social media is a good practice to keep your name and work familiar to them. But beware sounding overly friendly; publishers were quick to point out that they don’t appreciate phony tones in pitches or messages.

6. Avoid These Pitfalls

While you incorporate these best practices into your pitching tactics, be sure to avoid the pitfalls that will get your email deleted – or worse, earn you (and your company’s domain) a place on a publisher’s blacklist.

  • Double check your spelling, including the publisher’s name. 85% said they’d delete a pitch with bad grammar or spelling regardless of the quality of the content.
  • Don’t sensationalize your subject line. 99% agreed that subjects shouldn’t look like clickbait. Less than 20% said subject lines should be provocative or catchy.
  • Limit your follow-up. 87% told us that you can send one or two follow-up emails at most, but any more than that and you risk being seen as a spammer.

Start perfecting your pitch by writing subject lines publishers want to open. Be specific, descriptive, relevant, and brief, and you’ll earn the attention of editors who want to amplify your content rather than delete it.

Want to see which verticals are pitched most – and least – along with more insights from this study? Download the free white paper on Subject Line Open Rates.

Kelsey Libert is a Marketing VP and partner at Fractl, a creative digital agency specializing in high-quality content creation and placement. Kelsey’s industry research can be seen on the Harvard Business Review, Inc, The Next Web, Fast Company, Contently, HubSpot, Marketing Land and Buffer.

Originally at: Blog Tips at ProBlogger
www.problogger 500 Top-Tier Publishers Tell You What They Want from Content Marketers

500 Top-Tier Publishers Tell You What They Want from Content Marketers

Filtering Out Google Analytics Junk to Read Your Numbers Better

This is a guest contribution from Larry Alton.

Web developers, content managers, marketing teams, and many other online professionals rely on Google Analytics to understand visitor trends. However, you can run into a significant amount of noise, which can skew your Google Analytics numbers and your subsequent interpretations of this data.

Luckily, you can filter out certain types of traffic, so that your numbers don’t get watered down by your own traffic, Web crawlers, or duplicated because of web address letter case discrepancies. Here are three main filters to consider setting as you move forward with a Google analytics strategy.

Cutting Out Internal Traffic

Every time you and your colleagues navigate throughout your website, it can skew your traffic numbers. Luckily, you can filter these out of your Google Analytics reports, so that you get a more accurate representation of your traffic.

Just head over to your Admin page and select “Filters” under the “View” column. Next, click on “+New Filter” and make sure that the “Create New Filter” bubble is selected.

Name your filter something like “Exclude office traffic” or “Exclude home traffic.” Choose the “Custom Filter” option, then select “IP address” from the dropdown menus.

When you enter the IP address in the Filter pattern field, you’ll need to use backslashes before each dot, according to Google’sregular expressions requirements.

Excluding Bots and Spiders

It can be extremely frustrating to examine your web traffic data, only to see that certain recurring bots and spiders are accountable to a large chunk of the pie. Luckily, Google istaking proactive measures to protect Analytics users from these annoyances.

You can opt into Google’s automated bot and spider filtering by going to your Admin panel, clicking on “Reporting View Settings” and checking off the box that reads, “Exclude all hits from known bots and spiders.” However, some bots and spiders will still be able to leak through. You can target these individual irritants by creating a new filter, selecting “Custom” and then choosing “Visitor ISP Organization.” Then enter the service provider of the bot using a regular expression.

Keep an eye on your analytics, and be sure to create manual filters for additional bots that attempt to sneak past you. This can prevent bothersome bots and spiders from skewing your website’s data.

Enforcing Lowercase

If visitors enter an URL into their browser or click links that use a mix of uppercase and lowercase characters, then you could wind up with duplicate Google Analytics entries for the same destination. Luckily, you can fix this issue by creating a filter.

Just create a brand new filter and call it something like “Force Lowercase.” Choose “Custom,” click on the “Lowercase” bubble, and select “Request URI.” Once this is done, you should stop seeing multiple entries when browsers load up a page using different letter cases.

Increase the accuracy of your Google Analytics traffic data by using filters to cut through the noise. Don’t allow your metrics to become skewed by your own internal traffic, spiders and bots, or by web addresses that contain a mixture of letter cases.

Larry Alton is an independent business consultant specializing in social media trends, business, and entrepreneurship. Follow him on Twitter and LinkedIn.

Originally at:

Filtering Out Google Analytics Junk to Read Your Numbers Better

Dazzle & Connect With Your Audience with these 7 Storytelling Strategies

16900939_6c103aeef1_z Dazzle & Connect With Your Audience with these 7 Storytelling Strategies

Image via Flickr user Digital Paradox.

This is a guest contribution from writer Thai Nguyen.

After finally asking the young lady for a date, the nervous young man asked his father how to avoid moments of awkward silence.

His father quickly responded, “Son, when it comes to conversation, all you have to remember are three things: food, family, and philosophy, and you’ll have plenty to talk about”

The night of the date came, and so did the awkward silence. Recalling his father’s advice, he quickly asked about food:

“Mary, do you like asparagus?”

“No,” she replied. “I don’t really care for it.”

Met with more silence, he asked about family:

“Mary, do you have any brothers?”

“No,” she replied. “I don’t have any brothers.”

With no luck, he turned to philosophy:

“Mary…if you had a brother…would he like asparagus?”

And that, my friend, is philosophy.

That simple story is better than any textbook for explaining what is philosophy. Indeed, ancient cave paintings have long affirmed modern neuroscience—humans learn and communicate best through stories.

People will remember your name when it’s connected with a compelling story; you’ll bore investors with facts and figures but capture them if they’re wrapped in a story.

Whether it’s creating a memorable brand or connecting deeper with customers, here are seven essentials for effective storytelling:

1. Opening and closing the curiosity gap

What if I told you your income could be tripled in less than one month?

It may be snake oil, but it perked enough of your interest to hear the rest of the story and pitch. Storytellers call it an “inciting incident.” We have curiosity wired into us, tapping into that through provocative questions opens the window wide for the rest of your elevator pitch.

2. Evoking VAK

Psychologists and therapists use VAK—visual, audio, and kinesthetic modalities to immerse a person into a desired experience or state.

When the mind begins to imagine and think through emotional and sensory experiences, parts of the brain light up as if they’re actually happening.

Using these cues by describing the adrenaline racing through your body, or the tragedy that brought you to tears, will immerse a person from passively listening to the story, to feeling like an active participant.

3. Conflict and resolution

Whether it’s your business proposal or product demo, two traditional storytelling elements you don’t want to leave out are conflict and resolution.

Have you identified a problem, and explained how your product brings a resolution? Shawn Coyne from The Story Grid says a common mistake for entrepreneurs is presenting heavily from a developer’s angle and ignoring a consumer’s perspective.

Approach conflict and resolution like a consumer, and tell your product’s story like a satisfied customer.

4. Appealing to the higher self

Whether crafting your own personal goals or presenting a vision to a company, we can’t fight our survival mechanism’s self-interest. So why not leverage selfish motives? Fuel for achieving a future goal comes with presenting a better version of ourselves, or a better version of the customer.

The story of the tortoise and the hare will be more compelling if it ends with you celebrating in your mansion by the beach after signing up to your investment plan. The personal image of being an environmental savior is enough for many to spend extra on a Tesla.

5. Shock and awe

Humans think in patterns. We process the vast exposure to information and try to spit out a logical understanding. A break in that linear pattern is like a splash of icy water on your face. That’s why movies like The Sixth Sense, Fight Club, Romeo & Juliet are capturing. The twist endings created a mental pattern break.

It doesn’t need to happen at the end. A paradoxical opening statement for a speech is a common attention grabber. Incorporating pattern breaks anywhere within a story increases effectiveness.

6. Build a catalog of illustrations

Everyone knows the story of the Good Samaritan, perhaps even the Prodigal Son. Jesus’ teaching are known through his compelling parables.

Use personal experiences to build a catalog of metaphors and illustrations and add more color to your stories. The time you drove past three gas stations and then ended up on the side of the road with an empty tank can later highlight to your staff the importance of checking email notifications or, to your investor, how your new app will save people from disaster.

7. Internal and external components

Just as Stephen King said, “Fiction is a lie, and good fiction is the truth inside the lie.” There are layers. A good story doesn’t just present raw content, but uses vehicles to deliver it. That’s the power in allegories and discovering the moral to a story.

Before crafting your story, decide what elements will be latent and what will be obvious. Facts and figures are best delivered under the surface. Promoting your product’s new features as raw content won’t be as effective as layering them underneath a traveling husband talking ‘face-to-face’ with his daughter.

A refugee from Vietnam, raised in Australia, with a BA from Texas, Thai’s unique background is reflected in his work. He writes for The Huffington Post, Entrepreneur.com, and The Utopian Life. Having been a professional chef, international kickboxer, and spiritual teacher, Thai is passionate about helping people become the best version of themselves. Signup for his free weekly Infographics at TheUtopianLife.com | Connect @ThaiWins | On Facebook

Originally at: Blog Tips at ProBlogger

Dazzle & Connect With Your Audience with these 7 Storytelling Strategies

The Importance of Responsive Web Design

One of the best types of web designs for your website is a responsive web design. This is the type of web design that works on a multitude of devices. This includes PCs, laptops, tablets, smartphones and other devices that can reach the Internet. Without responsive web design, it just means that the company needs a website for each different device and resolution. This is impossible for most websites. Fortunately, the alternative comes in the form of a responsive web design. With the approach that responds based on the user’s environment, screen size and platform, you will present a greater online experience to the end user that visits your site.

The practice of responsive web design involves flexible grids, images and different types of media. The website should be able to keep up with the switching of online devices. As the user switches from one device to the other, the website should be able to automatically switch according to the screen size, resolution and other abilities of the other device. This method takes away the need to create a site for different devices. The technology and method of creating a responsive web design is probably a big task to figure out for the webmaster. Fortunately, there are options that the webmaster can look into.

A webmaster can hire a Long Island Web Designer who has extensive knowledge on creating a flexible design for his site. In a reasonable amount of time, a website that is accessible across all platforms will be available. The webmaster does not have to worry about losing visitors because they do not have the right device to view his website on. He can experience the full advantage of running a high traffic website without having to spend hours trying to figure out a way to make it work. The Long Island freelance web developer already has the hard part figured out.

More visitors across platforms also means more profit. Among the many features of mobile devices is the ability to make payments. This is another reason that you want to use responsive web design. The most financially successful websites and blogs are those that are accessible across every type of device. While PCs and laptops are still in good use, a growing number of people are using a multitude devices to visit the Internet. Being able to successfully switch your site will make things more convenient for the user.

There are plenty of different screen sizes to put into consideration. While there are major categories that you can group them into. However, the usage figures are very unpredictable. Another thing to consider is that a lot of users do not maximize the screen. In many cases, they view a multitude of websites at once as their devices allow them to.

Flexibility is the solution to everything. This is what responsive web design offers for the user. Just a few years ago, many websites did not have the luxury of a flexible layout. Also, anything that was considered flexible at the time was not really all that flexible. Images often broke layouts and couldn’t adjust based on computer screens. Now, online flexibility has improved to the point that layouts are a lot harder to break. There is the issue of legibility when it comes to switching between devices.

With the help of a NY PHP developer, you can build a very powerful website with responsive web design. While responsive web design does not solve the problem completely, it does provide needed improvements to the web experience. It does make the experience more tolerable for people who surf the Internet across a multitude of devices such as a netbook and a smartphone. It is not to be seen as the total solution to the problems of the mobile Internet. As usual, adjustments need to be made as new devices are created and released. In the end, the highest priority is the experience that is given to the user. It is important to give the user the most enjoyable experience possible from using your website. You don’t want a user to just visit your site. You want the user to keep coming back due to the positive experience he gets no matter what device he uses. As the Internet goes mobile, it is important to adapt with the technology.

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